Our priority is the safety and wellbeing of our hikers, guides, partners and suppliers.

Covid-19 Framework Update February 2022:

  • We can operate our tours at all settings of the 'traffic light' settings, including the current Red setting.
  • Covid-19 VACCINE PASSPORTS will be MANDATORY on our trips for guests aged 12years and over
  • Hikers will be required to bring their Covid-19 passport with them when they travel.  It will be checked by our guides, and may also be checked at our foodie, accommodation and other partners we visit.
  • We also ask you bring with you and wear a mask inside enclosed spaces.

Our Covid-19 Conditions & Cancellation Policy:

  • If you cannot travel because you are directly impacted by Covid-19, required to isolate, or unable to travel due to border closures, you will be offered the option to receive a refund* or reschedule **. Please give us as much notice as possible.

*We will refund the ticket price paid, less any booking or credit card fees if applicable. Refunds are only available to direct bookings, if you have booked through a third party, cancellation fees may apply to cover any booking fees applied by that party. 
**Reschedules to the period 1 Oct 2022 - 31 May 2023 may incur additional charges due to rate increases.

  • If we are required to reduce capacity or stop operating, you will be contacted to organise a reschedule or refund.
  • We ask that any customers who are feeling unwell to please stay at home and seek medical advice. 
If you have any questions or concerns, please get in touch with us.

Phone: +64 204 1305060

Email: hello@natureandnosh.co.nz

 

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